Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood.
Here are 7 tips for improving your communication skills;
Engage Your Listeners
Draw your listeners into the conversation. Ask questions and invite opinions. Solicit their feedback.
Take Time To Listen
Take time to listen so you can be able to draft in your head what you want to say.
Make Sure You Are Understood
Don’t blame the other person for not understanding. Instead, look for ways to clarify or rephrase what you are trying to say so it can be understood.
Body Language Is Important
Studies show that 65% of all communication is non-verbal. Watch for visual signs that your listener understands, agrees or disagrees with your message. And be aware that your body is sending signals, too.
Maintain Eye Contact
Whether speaking to a crowd or one-on-one, maintaining eye contact builds credibility and demonstrates you care about your listeners.
Respect Your Audience
Recognize your message is not just about you or what you want. One of the best ways to show your respect is simply by paying attention to what they say.
Make Communication A Priority
Take classes, read books, magazine articles or learn from successful communicators around you.
BOTTOM LINE
With strong communication skills, you’ll master the art of having difficult conversations, make your ideas heard!
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